Support
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The User’s Guide is built into the app: tap the ? on any screen and it opens at the part that explains that screen, and it is searchable. The same guide is here on the web.
Found a problem or have a suggestion? Open an issue on this site’s repository. Please include your iPhone or iPad model and iOS version, and a short description of what you were doing.
There’s no account and no support portal to sign into.
Frequently asked questions
My alarms (or reminders/medications) aren’t firing
Notifications are the only way the app can alert you, so notifications must be allowed. Open the iOS Settings app, go to Nightstand Alarm and Reminders, tap Notifications, and make sure they’re turned on. Also check that your ringer volume is up — alarm volume follows the device ringer. Medication reminders are time-sensitive and break through Focus and Do Not Disturb, but they still need notifications to be allowed.
Where are my backups?
The app automatically backs up to your own iCloud Drive every 6 hours when your data has changed, and you can tap Back Up Now in Settings any time. These backups live in your iCloud account — the developer has no access to them. You can also export a JSON file to a location you choose.
How do I move my data to a new phone?
Use export and import:
- On your old phone, open Settings in the app and export your data to a JSON file (for example, save it to iCloud Drive or share it to yourself).
- On your new phone, install Nightstand Alarm and Reminders, open Settings, and import that JSON file.
If both phones use the same iCloud account, you can also restore from your automatic iCloud Drive backup. Restoring replaces all current data, but the app snapshots first so you can undo.
How do I reduce battery use at night?
- Use deep red text (the default and most power-efficient color).
- Avoid blue, which uses the most power and is the most sleep-disrupting.
- Lower the brightness (it goes as low as 15%).
- Use a smaller font.
- Tap Reset to lowest power in the display settings for the most battery-friendly setup in one tap.
- Keep the phone plugged in for all-night use.
See the Power-Saving Tips section of the guide for more.
Can I erase everything?
Yes. In Settings, Erase All Data wipes your data after you type a confirmation word. It preserves your backups, so your iCloud Drive backups and exported files are left untouched.
More help
The User Guide covers every feature in depth. If it doesn’t answer your question, open an issue.